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Post by rookery on Oct 4, 2017 21:13:09 GMT
Well as soon as it arrives, and as soon as I can give it the once over, you good people will be first to hear of it. I will need some help from you in learning how to upload pictures.
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14 posts
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Post by funkysoul on Oct 5, 2017 19:51:36 GMT
i had probs too with an HB model.very bad angle glued neck that cause tottal buzz in all frets upper 12 fret.so i send it back.
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Post by jeydee on Oct 6, 2017 10:14:41 GMT
So I've decided not to send the guitar back.
I've been in contact with Thomann customer service and they are going to offer me a partial refund after they examine the pictures.
I must say their customer service is top notch.
I, then, am going to take it to my guitar technician and spend the refund on making it a nice instrument.
Hopefully things will work at the end, even though I would prefer to receive a problem free guitar to begin with.
Will keep you posted on how things go and will come back with new pictures when the instrument is professionally set up.
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